Dispatch timesAll orders are shipped within five days. All prints are printed to order and can take up to seven days to ship.
ShippingAll UK orders are sent Royal Mail first class.Everywhere else, orders are sent Royal Mail International Standard which has an estimated delivery time of 3-5 working days for European addresses and 5-7 days for everywhere else.All A4 & A3 prints are protected in a cellophane envelope, board backed and posted flat in a sturdy cardboard envelope.
All A4 & A3 print orders are sent tracked and proof of postage is retained for each order for extra piece of mind.
Customs
Please note, customers are responsible for any import duties, goods and service taxes and customs fees
Refunds & Exchanges
As a small independently run business I am unable to offer refunds and exchanges once your order has been shipped however if your package has arrived damaged or gone missing completely, please do get in touch.
Getting in touch
Any other queries, if you need something quickly or need alternative postage solutions or would like to request a specific print, please pop me an email at
ellencutspaper@gmail.com
Thank you for supporting a small business! ♥
